DFX Game is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information during your visit to our physical gaming venues and use of our on-site services. We do not collect personal data online, but we may gather limited information in-person for operational and safety purposes. This policy applies only to interactions within DFX Game facilities and does not cover third-party services. Your continued use of our venues signifies acceptance of this policy.
We collect basic identification details such as name and contact number during session booking or group registration. CCTV footage is recorded throughout the venue for security and safety monitoring. Payment card details are processed via secure terminals and never stored on our systems. Age verification may require viewing government-issued ID for access control. Feedback forms may include optional comments for service improvement.
Booking information is used to manage session scheduling and capacity control. Security footage helps prevent theft, ensure safety, and resolve incidents. Contact details are used for operational communication such as session reminders or emergency alerts. Payment data is processed solely to complete transactions securely. Anonymous usage patterns help improve venue layout and service flow.
All payment terminals use end-to-end encryption and comply with PCI DSS standards. CCTV systems are access-controlled and footage is retained for 30 days only. Physical records are stored in locked cabinets with restricted staff access. Digital systems are protected by firewalls and regular security audits. Staff are trained on data protection and confidentiality protocols.
We do not sell or rent any personal information to third parties. Security footage may be shared with law enforcement if required by legal process. Payment processors receive only necessary transaction data. Service providers like cleaning or maintenance crews do not access personal data. Emergency services may receive contact details in case of medical incidents.
You may request to view or delete your booking record at any time. CCTV footage access is limited to authorized personnel for specific incidents only. You can opt out of receiving promotional messages during visits. Parents may access data collected from minors under their supervision. All requests must be made in person with valid identification.
We may update this Privacy Policy to reflect changes in our practices or regulations. Revised versions will be posted at venue entrances and on information boards. Material changes will be announced via in-venue signage for 14 days. Continued use of DFX Game facilities after updates means you accept the new terms. The latest version date will be displayed at the bottom of printed copies.
For questions or concerns about this Privacy Policy, please contact us at:
Email: mail@dfxgame.com
Phone: +918489785994
Address: 5/11 2nd floor, New Military Rd, Avadi, Tamil Nadu 600054